Privacy Policy

1. Introduction and Scope

srpj81 ("we," "us," or "our") operates the online casino and sports betting platform accessible at srpj81.com. We are committed to safeguarding the privacy and personal data of every player who registers and uses the srpj81 platform. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with your use of srpj81 services.

This Privacy Policy applies to all personal data collected through the srpj81 website, mobile browser interface, customer support channels, and any other srpj81 service touchpoints. By registering a srpj81 account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

srpj81 processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We are registered with the National Privacy Commission (NPC) of the Philippines as required by applicable law.

2. Information We Collect

srpj81 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

• Registration Data: Full name, date of birth, gender, nationality, residential address (including barangay, city, and province for Philippine players), email address, and mobile number.
• Identity Verification (KYC) Data: Government-issued photo identification (such as a Philippine passport, driver's license, SSS card, UMID, or PhilSys ID), proof of address documents, and selfie photographs for identity confirmation.
• Financial Data: Payment method details (GCash mobile number, PayMaya account, BPI/BDO/Metrobank account details, or Visa/Mastercard information), transaction history, deposit and withdrawal records, and account balance information.
• Gaming Activity Data: Game history, bet amounts, win/loss records, session duration, and responsible gaming tool usage.
• Technical Data: IP address, device type, browser type and version, operating system, screen resolution, and session timestamps.
• Communications Data: Records of your interactions with srpj81 customer support, including live chat transcripts, email correspondence, and any feedback or complaints submitted.
• Cookies and Usage Data: Information collected automatically through cookies and similar tracking technologies as described in Section 7 of this Policy.

srpj81 collects only the minimum personal data necessary for the purposes described in this Privacy Policy. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.

3. How We Use Your Information

srpj81 uses the personal data we collect for the following purposes:

• To create, verify, and manage your srpj81 player account.
• To process deposits, withdrawals, and other financial transactions through GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard.
• To verify your identity and age (21+) in compliance with applicable Philippine regulations and our Know Your Customer (KYC) obligations.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities on the srpj81 platform.
• To provide customer support and respond to your inquiries, complaints, and feedback.
• To personalize your srpj81 gaming experience and deliver relevant promotions and bonus offers where you have consented to receive marketing communications.
• To monitor and enforce compliance with our Terms & Conditions and Responsible Gaming policies.
• To analyze platform usage patterns and improve the performance, security, and features of the srpj81 platform.
• To comply with our legal and regulatory obligations under Philippine law, including reporting obligations to relevant authorities.

4. Legal Basis for Processing

srpj81 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your srpj81 account, process transactions, and deliver gaming services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including anti-money laundering (AML) requirements, KYC obligations, and age verification mandates.
• Legitimate Interests: Processing is necessary for srpj81's legitimate interests in fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: Where srpj81 relies on your consent as the legal basis for processing — such as for marketing communications — you may withdraw your consent at any time by contacting our support team or updating your account preferences.

5. Sharing of Personal Data

srpj81 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing your financial transactions.
• Identity Verification Providers: Third-party KYC and AML compliance service providers who assist srpj81 in verifying player identities and screening for prohibited activity.
• Technology and Infrastructure Providers: Cloud hosting, data storage, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory and Law Enforcement Authorities: Government agencies, regulators, and law enforcement bodies in the Philippines where disclosure is required by law, court order, or regulatory directive.
• Professional Advisors: Legal counsel, auditors, and other professional advisors where necessary for the conduct of srpj81's business operations.

All third parties with whom srpj81 shares personal data are required to maintain appropriate technical and organizational security measures and to process personal data only in accordance with srpj81's instructions and applicable law.

6. Data Retention

srpj81 retains your personal data for as long as your player account remains active and for such additional period as is required by applicable law or necessary for the purposes described in this Privacy Policy. Specifically:

• Account and KYC data is retained for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing consent records are retained for the duration of your account and for three (3) years following account closure.

Upon expiry of the applicable retention period, srpj81 will securely delete or anonymize your personal data in accordance with our data destruction procedures.

7. Cookies and Tracking Technologies

srpj81 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the srpj81 website. We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the operation of the srpj81 platform, including session management and security functions. These cannot be disabled.
• Performance and Analytics Cookies: Used to collect anonymized information about how players use the srpj81 platform, helping us identify areas for improvement.
• Functionality Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the srpj81 platform.

8. Security of Your Personal Data

srpj81 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the srpj81 platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the srpj81 platform.
• Multi-factor authentication requirements for administrative access to srpj81 systems.

While srpj81 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, srpj81 will notify you and the National Privacy Commission of the Philippines in accordance with applicable law.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by srpj81:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed.
• Right of Access: The right to request a copy of the personal data srpj81 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to srpj81's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact srpj81's Data Protection Officer via the contact details provided in Section 12 of this Policy. srpj81 will respond to all data subject requests within thirty (30) days of receipt.

10. Children's Privacy

The srpj81 platform is strictly intended for individuals who are at least twenty-one (21) years of age. srpj81 does not knowingly collect personal data from individuals under the age of 21. If srpj81 becomes aware that personal data has been collected from an individual under the age of 21, we will immediately close the associated account, delete all personal data collected, and forfeit any account balance in accordance with our Terms & Conditions.

If you are a parent or guardian and believe that your child has registered a srpj81 account, please contact us immediately at the details provided in Section 12 so that we can take appropriate action.

11. Changes to This Privacy Policy

srpj81 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, srpj81 will notify registered players via the email address or mobile number associated with their account, or by posting a prominent notice on the srpj81 platform. The "Last Updated" date at the top of this Policy will be revised accordingly.

Your continued use of the srpj81 platform following the effective date of any amendment to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the amended Privacy Policy, you must cease using the srpj81 platform and may request the closure of your account.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or to exercise your data subject rights, please contact srpj81's Data Protection Officer:

Email: [email protected]

srpj81 aims to respond to all privacy-related inquiries within thirty (30) days of receipt. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.